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Manufacturing & B2B14 Hours Saved / Week per Broker
SwiftLogistics: AI Freight Quoting & Automated Carrier Tracking
Swift Freight & 3PL Logistics
Chicago, IL
Published 2026-08-10
14 hrs/wk
Operations Time Saved
< 30 sec
Instant Quote Response Time
+125%
Broker Capacity Increase
99.8%
Carrier Document Sync Accuracy
The Challenge
Freight brokers were spending 3+ hours daily manually retyping Bill of Lading emails into dispatch spreadsheets and calling drivers for location check-ins. Customer inquiries went unanswered during off-peak hours.
The ScaleForge Solution
We engineered an automated AI OCR email extraction pipeline and real-time client tracking portal with instant carrier rate calculation and automated SMS dispatch tracking.
“ScaleForge automated the single most painful operational bottleneck in our brokerage. Our team can now manage double the freight volume without increasing overhead.”
Sarah Jenkins
VP of Operations, SwiftLogistics